Business Communication (CBCS)

Business Communication (CBCS) (Paperback)

By R C Bhatia 
Publisher: ane books pvt. ltd
Edition: Paperback
Language: English
EAN: 9789385462177
Binding: Paperback
Ships to India.


About the book

This book has been specifically prepared for the students of B.Com. (Hons.), Semester I l-BCH 2.1 and B.Com (Prog.), Semester IV-BC 4.1, introduced in the Choice Based Credit System (CBCS) in the Central Universities, including the University of Delhi. In accordance with the course mandate, this student-centric book will equip students to effectively acquire skills in reading, writing, comprehension and communication, as also to use electronic media for business communication. It primarily deals with the fundamental concern of enhancing business communication skills of Indian students in this age of multi-nationalism, multi-culturalism and Social pluralities. Some of the salient features of this book are:- . Explains the meaning and importance of communication; both verbal and non-verbal including speeches and interviews. . Describes the various types of communication, its principles, objectives and barriers. . Provides detail of tools and techniques of modern technology in business communication. . Helps writing project/annual report of companies and minutes of meeting. . For expert official and business correspondence, care has been taken to arrange all material in a clear and logical mannerwhich enables the students to grasp the subject quickly. . Includes cited references, bibliography and research tools. UNIT 1: INTRODUCTION: 1.Nature, Importance, Role and Process of Communication 2. Types of Communication (Verbal and Non-Verbal) 3. Non-Verbal Communication 4. Flow (Types) of Communication 5. Barriers and Gateways to Communication 6. Principles of Effective Written Communication UNIT 2: BUSINESS CORRESPONDENCE: 7. Definition, Meaning and Importance of Business Correspondence 8. Parts of a Business Letter and their Layout 9. Letters Written in Purchase Transaction 10. Enquiry Letter 11. Quotation Letter 12. Order Letter 13. Letter of Acceptance of Order (Confirmation of Order and Refusal of Order) 14. Follow up Letter and Cancellation of Order Letter 15. Complaints, Claims and Adjustment Letters 16. Collection Letter (Dunning Letters) 17. Circular Letters 18. Sales Letter (Trade Circular or Sales Promotion Letter) 19. Letters Written by Customer to Bank 20. Credit, Financial or Status Enquiries 21. Notice, Agenda and Minutes of Various Official Meetings 22. Writing CVS and Application Letters 23. Memorandum, Interoffice Memo UNIT 3: REPORT WRITING: 24. Report Writing 25. Summer Project Report 26. Citing References UNIT 4: BUSINESS ENGLISH AND PRESENTATION: 27. Business Language and Presentation 28. One Word for Many (Single Word for a Group of Words) 29. Words Followed by Prepositions 30. Idioms and Phrases 31. Common Errors in English 32. Oral Presentation UNIT 5: TECHNOLOGY AND BUSINESS COMMUNICATION: 33. Modern Technology

show moreless


Title: Business Communication (CBCS)
Publisher: ane books pvt. ltd
Author: R C Bhatia
Edition: Paperback
Language: English
EAN: 9789385462177
Binding: Paperback


  • The book summary and image may be of a different edition or binding of the same title.
  • Book reviews are added by registered customers. They need not necessarily buy book.
  • These books are NOT available for reading online or for free download in PDF or ebook format.
  • Price can change due to reprinting, price change by publisher or sourcing cost change for imported books.
  • is the biggest online bookstore in India for sale of books at best price - fiction, literature, audiobooks, study guides, novels, story books, rare books, textbooks and books by popular authors. These are available in various editions and bindings e.g. paperback and at best discount.
  • For the imported title, once the order gets placed ,it can’t be cancelled

Great Value

Safe Payment

Shop With

Help Center

Free & Easy Return

Get Discounts & Offers
Stay Connected

Popular Searches on

Online Shopping: Deal of The Day / Hot Deals / Best Deals / Offers

Apple iPhones: Iphone Xs Max / Iphone Xs / Iphone XR / iPhone 8 / iPhone 8 / iPhone 7 / iPhone 7 Plus / iPhone 6s / iPhone 5s

Mobile Phones:Unboxed Mobiles / Apple Mobiles / Samsung Mobiles / Micromax Mobiles / Sony Mobiles / Intex Mobiles / Latest Mobiles / Smartphones / 4G Phones / 3G Phones

Computers:Dell Laptops / Lenovo Laptops / Acer Laptops / HP Laptops / External Hard Disks / Pen Drives / Monitors / Softwares / Printers

Appliances:Air Conditioners / Air Coolers / Refrigerators / Geysers / Room Heaters / Immersion Rod / Water Purifiers / Washing Machines / Microwaves & OTG / Air Purifier

Electronics: Tablets / Cameras / Headphones / Power Bank / LED TVs / Gaming Consoles / Speakers / Tablet Accessories / Memory Cards

Men's Clothing: Shirts / T-Shirts / Tracksuits / Trousers / Ethnic Wear / Men's Denim / Cargo Shorts / Tees & Polos / Suits & Blazer

Women's Clothing: Dress Materials / Salwar Suits / Women Sarees / Kurtas & Kurtis / Leggings / Lingerie / Night Suits & Nighties / Women Shorts / Tops

Fashion:Men's Shoes / Women's Footwear / Fastrack Watches / Titan Watches / Timex Watches / Bags / Jewellery / Fastrack Sunglasses / Perfumes & Deodorants / Fashion Accessories

Online Book Store:Best Sellers Books / Business Books / History and Politics / Academic and Professional / Competitive Exams / Biographies and Autobiographies

Best Ecommerce Platform:Online Store Builder / Create Online Store / Best Ecommerce Solutions / Sell Online / Ecommerce Marketing Blog

Ecommerce Website Templates:Free Website Templates / Free Logo Design / SEO Audit Report / Theme Store / Wordpress Themes / Web & App Development Company

Copyright © 2007-2019 and Affiliates
Site is up