The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important business concern. economic aspects of information systems. This had led to a great demand for a comprehensive IT metric. However, little attempt has yet been made to produce a complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies. Management of IT Costs and Benefits provides a basic framework for an understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised. reviewing several approaches to cost and benefit measurement. their progress towards obtaining maximum value from their information technology efforts.