Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors

Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors (Hardcover)

By Jaynie L Smith , William G Flanagan 
Publisher: Crown Business
Edition: Hardcover
Language: English
ISBN: 0385517092
EAN: 9780385517096
No. of Units: 1
No. of Pages: 228
Publish Date: 2006-04-25
Binding: Hardcover
Ships to India.

Description

Why should I do business with you and not your competitor?
Whether youare a retailer, manufacturer, distributor, or service provider if you cannot answer this question, you are surely losing customers, clients and market share. This eye-opening book reveals how identifying your competitive advantages (and trumpeting them to the marketplace) is the most surefire way to close deals, retain clients, and stay miles ahead of the competition.
The five fatal flaws of most companies:
They don t have a competitive advantage but think they do
They have a competitive advantage but don t know what it is so they lower prices instead
They know what their competitive advantage is but neglect to tell clients about it
They mistake strengths for competitive advantages
They don t concentrate on competitive advantages when making strategic and operational decisions
The good news is that you "can" overcome these costly mistakes by identifying your competitive advantages and creating new ones. Consultant, public speaker, and competitive advantage expert Jaynie Smith will show you how scores of small and large companies substantially increased their sales by focusing on their competitive advantages. When advising a CEO frustrated by his salespeople s inability to close deals, Smith discovered that his company stayed on schedule 95 percent of the time an achievement no one else in his industry could claim. By touting this and other competitive advantages to customers, closing rates increased by 30 percent and so did company revenues.
Jack Welch has said, If you don t have a competitive advantage, don t compete. This straight-to-the-point book is filled with insightful stories and specific steps on how to pinpoint your competitive advantages, develop new ones, and get the message out about them."
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Specification

Title: Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors
Publisher: Crown Business
Author: Jaynie L Smith , William G Flanagan
Edition: Hardcover
Language: English
ISBN: 0385517092
EAN: 9780385517096
No. of Units: 1
No. of Pages: 228
Publish Date: 2006-04-25
Binding: Hardcover

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