Understandg. the Basics Of Return On Investmt. in Traning

Understandg. the Basics Of Return On Investmt. in Traning (Paperback)

By Patricia Pulliam Phillips 
Publisher: Kogan Page Limited, (epz Titles)
Edition: Paperback
Language: English
EAN: 9780749445232
Publish Date: 2005
Binding: Paperback
Ships to India.


Measuring return on investment (ROI) in training has become a major issue-not least because trainers now have to prove real benefits to increasingly budget-conscious organizations. Written by one of the leading experts in the field, this book provides trainers and senior human resource staff with all the information they need to understand how to assess both the tangible and intangible benefits of their training. Complete with detailed worked examples showing how all aspects of training effectiveness can be monitored and assessed, the book dispels the myths that can impede a successful evaluation of the economics of training and performance improvement.andnbsp

This book answers the who, what, where, when, and why' of training return on investment by considering,andnbsp

Who is a candidate for training ROI'andnbsp

What exactly is training ROI'andnbsp

Where do ROI calculations begin and end'andnbsp

When should training ROI be measured'andnbsp

Why should your organization even consider it'andnbsp

and also includes practical advice on the widely overlooked subject of communicating return on investment results to stakeholders.andnbsp

Chapter 1: The Need for ROI
Chapter 2: Who Should Use ROI'andnbsp
Chapter 3: Building a Credible Process: The Evaluation Puzzle
Chapter 4: The ROI Methodology
Chapter 5: Stage 4: The Communication Process Model
Chapter 6: Overcoming Barriers and the Next Steps

About the Author: Patricia Pulliam Phillips is chairman and CEO of The Chelsea Group, a research and consulting company focused on accountability issues in training, human resources, and performance improvement.

Target Audience: Consultancy firms, trainers and senior human resource staff.

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Title: Understandg. the Basics Of Return On Investmt. in Traning
Publisher: Kogan Page Limited, (epz Titles)
Author: Patricia Pulliam Phillips
Edition: Paperback
Language: English
EAN: 9780749445232
Publish Date: 2005
Binding: Paperback


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